PayTM News – Your wallet money/balance is insured now

Have you ever lost your wallet ? It pains when you do so. You lose all your money. Lets get to the point.
PayTM has no doubt become one of the most widely accepted and used form of digital money as you can use your paytm wallet balance almost everywhere these days. But asa result of its growing popularity, some scamshave also come into notice and you may end up losing your PayTM balance.

Imagine a scenario in which your phone is stolen and the thief uses the paytm balance from your account ?Well, you can have a peaceful sleep now as PayTM has decided to insure your wallet money for free of cost ! Please go through all the information regarding this below.




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•What will be covered?

 -Loss of Paytm Wallet balanceup to Rs. 20,000.due to fraudulent transactions as a result of theft, burglary or loss of mobile phone/device. Loss of Paytm Wallet balance by unauthorized fraudulent transactionsif the user’s log in credentialsweren’t shared.

•How to claim your insurance in case of loss of wallet balance due to loss/theft device?

1) Report the loss or theft to PayTM via e-mail at Care@paytm.com or by calling Customer Care number +91 9643 979797 within 12 hours.

2) Lodge an FIR about the loss of the device with the police and share the proof with PayTM within 24 hrs.

3) Paytm will block your Wallet within 2 hrs. ofthe incident being reported.

4) It will assess if a claim is genuine. If the claim is found to be genuine, it will ensure the settlement is done within 5 working days.

5) The claim will be settled in your Paytm Wallet after you confirm that you have regained access to the account and your password has been changed.

•How to claim your insurance in case of loss of wallet balance due to fraudulent transaction?

1) Report the loss to PayTM via e-mail at Care@paytm.com or by calling Customer Care number +91 9643979797 within 12 hours. Please give details of the fraudulent transaction.

2) PayTM will block your Wallet within 2 hrs. ofthe incident being reported.

3) It will assess if a claim is genuine. If the claim is found to be genuine, it will ensure the settlement is done within 5 working days.

4) The claim will be settled in your Paytm Wallet after you confirm that you have regained access to the account and your password has been changed.

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